Frequently Asked Questions About Water Street Jewelers

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Water Street Jewelers is a highly curated collection of jewelry with two locations on the Connecticut Shoreline in Guilford and Madison, CT. Luxury, artisan and designer jewelry for all styles and price points. Creative Custom Design, jewelry and watch repair and more. Engagement ring and wedding band specialists

Note: This website, Merchant Genius, is not affiliated with Water Street Jewelers. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Water Street Jewelers, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Water Street Jewelers, but have not received my item. What should I do?

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I have an issue with my order from Water Street Jewelers, but they are not getting back to me. What can I do?