Frequently Asked Questions About Velorum

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Note: This website, Merchant Genius, is not affiliated with Velorum. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Velorum, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Velorum, but have not received my item. What should I do?

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I have an issue with my order from Velorum, but they are not getting back to me. What can I do?