Frequently Asked Questions About Vanilla Rose

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Vanilla Rose é uma marca portuguesa que cria peças de roupa atemporais, femininas e sustentáveis, privilegiando o uso de tecidos de qualidade como o lyocell da Tencel® ou o algodão. Todo o processo de produção e concepção da Vanilla Rose é feito em Portugal, num pequeno ateliê no Litoral Alentejano.

Note: This website, Merchant Genius, is not affiliated with Vanilla Rose. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Vanilla Rose, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Vanilla Rose, but have not received my item. What should I do?

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I have an issue with my order from Vanilla Rose, but they are not getting back to me. What can I do?