Frequently Asked Questions About Van der Lily

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Note: This website, Merchant Genius, is not affiliated with Van der Lily. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Van der Lily, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Van der Lily, but have not received my item. What should I do?

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I have an issue with my order from Van der Lily, but they are not getting back to me. What can I do?