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Frequently Asked Questions About Us and Pups

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Note: This website, Merchant Genius, is not affiliated with Us and Pups. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Us and Pups, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Us and Pups, but have not received my item. What should I do?

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I have an issue with my order from Us and Pups, but they are not getting back to me. What can I do?

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