Frequently Asked Questions About Urbani

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Note: This website, Merchant Genius, is not affiliated with Urbani. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Urbani, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Urbani, but have not received my item. What should I do?

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I have an issue with my order from Urbani, but they are not getting back to me. What can I do?