Frequently Asked Questions About Uganzi

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Note: This website, Merchant Genius, is not affiliated with Uganzi. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Uganzi, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Uganzi, but have not received my item. What should I do?

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I have an issue with my order from Uganzi, but they are not getting back to me. What can I do?