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Frequently Asked Questions About TUPATU

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Note: This website, Merchant Genius, is not affiliated with TUPATU. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of TUPATU, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with TUPATU, but have not received my item. What should I do?

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I have an issue with my order from TUPATU, but they are not getting back to me. What can I do?

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