Frequently Asked Questions About Troovy

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We started Troovy to establish the best go to exclusive gift & item shop on the market. Find your perfect gift now!

Note: This website, Merchant Genius, is not affiliated with Troovy. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Troovy, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Troovy, but have not received my item. What should I do?

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I have an issue with my order from Troovy, but they are not getting back to me. What can I do?