Frequently Asked Questions About TheXmasDIY

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Note: This website, Merchant Genius, is not affiliated with TheXmasDIY. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of TheXmasDIY, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with TheXmasDIY, but have not received my item. What should I do?

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I have an issue with my order from TheXmasDIY, but they are not getting back to me. What can I do?