Frequently Asked Questions About The Jade Collection

thejadecollection.store
A family owned small business that makes one of a kind artisan soaps and candles with new designs and scents every season! Every product is handmade by us with new scents/design collections every season! Come and take a look!

Note: This website, Merchant Genius, is not affiliated with The Jade Collection. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The Jade Collection, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The Jade Collection, but have not received my item. What should I do?

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I have an issue with my order from The Jade Collection, but they are not getting back to me. What can I do?