Frequently Asked Questions About Customized Wellness

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The Herb Crate delivers custom herb boxes right to your doorstep every month! Simply take our 10 minute wellness survey and our expert herbalists will do the rest.

Note: This website, Merchant Genius, is not affiliated with Customized Wellness. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Customized Wellness, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Customized Wellness, but have not received my item. What should I do?

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I have an issue with my order from Customized Wellness, but they are not getting back to me. What can I do?