Frequently Asked Questions About The Frequency House

thefrequencyhouse.com
The Frequency House is a Korean-American, woman-owned company committed to advocating socioeconomic equality for minorities. The Frequency House sells soft goods through which a portion of all sales will be allocated to The Frequency Fund; a monetary fund given to BIPOC creators throughout the year.

Note: This website, Merchant Genius, is not affiliated with The Frequency House. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The Frequency House, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The Frequency House, but have not received my item. What should I do?

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I have an issue with my order from The Frequency House, but they are not getting back to me. What can I do?