Frequently Asked Questions About The Fern Shop

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Note: This website, Merchant Genius, is not affiliated with The Fern Shop. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The Fern Shop, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The Fern Shop, but have not received my item. What should I do?

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I have an issue with my order from The Fern Shop, but they are not getting back to me. What can I do?