Frequently Asked Questions About The Empire Group

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Note: This website, Merchant Genius, is not affiliated with The Empire Group. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The Empire Group, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The Empire Group, but have not received my item. What should I do?

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I have an issue with my order from The Empire Group, but they are not getting back to me. What can I do?