Frequently Asked Questions About theboxassistance

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The Box, where everything fits because we listen to what the customers want and we make it possible.

Note: This website, Merchant Genius, is not affiliated with theboxassistance. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of theboxassistance, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with theboxassistance, but have not received my item. What should I do?

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I have an issue with my order from theboxassistance, but they are not getting back to me. What can I do?