Frequently Asked Questions About Baseus

thebaseus.store
Founded by CU in 2011, Baseus is a consumer electronic brand under Shenzhen Times Innovation Technology Co. Ltd., which integrates research and development, design, production and sales.

Note: This website, Merchant Genius, is not affiliated with Baseus. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Baseus, and am concerned about making a purchase. Are they trustworthy?

Sponsored Content

I placed an order with Baseus, but have not received my item. What should I do?

Sponsored Content

I have an issue with my order from Baseus, but they are not getting back to me. What can I do?