Frequently Asked Questions About TEARGENE online

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全国の高品質な日本茶を全国へ産地直送! 一般的な緑茶はもちろん、最高級の玉露や抹茶、香り豊かな和紅茶など、茶農家や茶匠がこだわり抜いた高品質な茶葉を全国へ向けて生産者から直送致します。 日本茶の心をより豊かに感じることのできる、急須や茶碗などの伝統工芸品も生産者から直送致します。

Note: This website, Merchant Genius, is not affiliated with TEARGENE online. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of TEARGENE online, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with TEARGENE online, but have not received my item. What should I do?

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I have an issue with my order from TEARGENE online, but they are not getting back to me. What can I do?