Frequently Asked Questions About Toys & Tails

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We founded Toys & Tails with one simple goal: To help you experiment with your passion while at the same time provide amazing prices. We focus on items that gets you excited about shopping again, as we believe buying online should always be fun!

Note: This website, Merchant Genius, is not affiliated with Toys & Tails. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Toys & Tails, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Toys & Tails, but have not received my item. What should I do?

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I have an issue with my order from Toys & Tails, but they are not getting back to me. What can I do?