Frequently Asked Questions About KOOLSHE

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Koolshé is a online store offering both a selection of timeless and unique vintage clothes, curated with the utmost care and also creations crafted from limited capsule of luxury deadstock fabric.

Note: This website, Merchant Genius, is not affiliated with KOOLSHE. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of KOOLSHE, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with KOOLSHE, but have not received my item. What should I do?

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I have an issue with my order from KOOLSHE, but they are not getting back to me. What can I do?