Frequently Asked Questions About The StoreHouse | Online Store

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We are The StoreHouse, a social enterprise that is committed to reducing food insecurity in our local communities. When you shop at The StoreHouse you are partnering with us to see food insecurity in Australia reduced.

Note: This website, Merchant Genius, is not affiliated with The StoreHouse | Online Store. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The StoreHouse | Online Store, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The StoreHouse | Online Store, but have not received my item. What should I do?

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I have an issue with my order from The StoreHouse | Online Store, but they are not getting back to me. What can I do?