Frequently Asked Questions About Splendidgems

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We want you to have a very satisfying experience browsing and store and find exciting and wonderful items to purchase.

Note: This website, Merchant Genius, is not affiliated with Splendidgems. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Splendidgems, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Splendidgems, but have not received my item. What should I do?

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I have an issue with my order from Splendidgems, but they are not getting back to me. What can I do?