Frequently Asked Questions About Softs Prime

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Note: This website, Merchant Genius, is not affiliated with Softs Prime. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Softs Prime, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Softs Prime, but have not received my item. What should I do?

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I have an issue with my order from Softs Prime, but they are not getting back to me. What can I do?