Frequently Asked Questions About SmoothClimber

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Our Rock Climbing Handle Mugs

Note: This website, Merchant Genius, is not affiliated with SmoothClimber. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of SmoothClimber, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with SmoothClimber, but have not received my item. What should I do?

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I have an issue with my order from SmoothClimber, but they are not getting back to me. What can I do?