Frequently Asked Questions About SilkRade™

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Everything about SilkRade™ revolves around our commitment to help you enhance and enjoy your lifestyle. We are a New York City based family-owned business and take pride in always providing beautiful, safe, and environmentally friendly products that, we believe, help add to your comfort, and help brighten your day.

Note: This website, Merchant Genius, is not affiliated with SilkRade™. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of SilkRade™, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with SilkRade™, but have not received my item. What should I do?

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I have an issue with my order from SilkRade™, but they are not getting back to me. What can I do?