Frequently Asked Questions About True Wireless

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Our mission is to sell quality headphones for those who hate the "big" companies. Although our products are less expensive, they are worth every penny.

Note: This website, Merchant Genius, is not affiliated with True Wireless. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of True Wireless, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with True Wireless, but have not received my item. What should I do?

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I have an issue with my order from True Wireless, but they are not getting back to me. What can I do?