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Frequently Asked Questions About The Shade Shack

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The home of the most fashionable sunglasses for men and women.

Note: This website, Merchant Genius, is not affiliated with The Shade Shack. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The Shade Shack, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The Shade Shack, but have not received my item. What should I do?

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I have an issue with my order from The Shade Shack, but they are not getting back to me. What can I do?

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