Frequently Asked Questions About Luminos

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Luminos began with a simple belief: everyone deserves a well-lit, beautiful home. We started to bring affordable, stylish lamps and gadgets to brighten homes, making quality illumination accessible to all.

Note: This website, Merchant Genius, is not affiliated with Luminos. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Luminos, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Luminos, but have not received my item. What should I do?

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I have an issue with my order from Luminos, but they are not getting back to me. What can I do?