Frequently Asked Questions About Livy

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We started Livy to create the best pet comfort products on the market to improve the quality of life of pets everywhere!

Note: This website, Merchant Genius, is not affiliated with Livy. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Livy, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Livy, but have not received my item. What should I do?

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I have an issue with my order from Livy, but they are not getting back to me. What can I do?