Frequently Asked Questions About The Enchanted Castle

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Welcome to our magical world of theme park inspired gifts and accessories!

Note: This website, Merchant Genius, is not affiliated with The Enchanted Castle. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The Enchanted Castle, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The Enchanted Castle, but have not received my item. What should I do?

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I have an issue with my order from The Enchanted Castle, but they are not getting back to me. What can I do?