Frequently Asked Questions About Shelly’s Lux

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Please be patient with our page, great things are coming soon. We are currently under construction. We are preparing for more products owned by our Shelly brand additionally to the curated product we will be adding as well. I appreciate your support, you are about to be amazed. Thank you!

Note: This website, Merchant Genius, is not affiliated with Shelly’s Lux. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Shelly’s Lux, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Shelly’s Lux, but have not received my item. What should I do?

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I have an issue with my order from Shelly’s Lux, but they are not getting back to me. What can I do?