Frequently Asked Questions About Shancely

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Note: This website, Merchant Genius, is not affiliated with Shancely. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Shancely, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Shancely, but have not received my item. What should I do?

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I have an issue with my order from Shancely, but they are not getting back to me. What can I do?