Frequently Asked Questions About Serene Ki

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Note: This website, Merchant Genius, is not affiliated with Serene Ki. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Serene Ki, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Serene Ki, but have not received my item. What should I do?

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I have an issue with my order from Serene Ki, but they are not getting back to me. What can I do?