Frequently Asked Questions About Santa and friends.com

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Note: This website, Merchant Genius, is not affiliated with Santa and friends.com. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Santa and friends.com, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Santa and friends.com, but have not received my item. What should I do?

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I have an issue with my order from Santa and friends.com, but they are not getting back to me. What can I do?