Frequently Asked Questions About Sand Lamp

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We brought you the Original Sand Lamp! We strive to provide our customers with amazing, personalised products, excellent customer service and a great online shopping experience.

Note: This website, Merchant Genius, is not affiliated with Sand Lamp. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Sand Lamp, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Sand Lamp, but have not received my item. What should I do?

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I have an issue with my order from Sand Lamp, but they are not getting back to me. What can I do?