Frequently Asked Questions About Ruby and Genevieve

rubyandgenevieve.com
Personalised acrylic baubles and ornaments.

Note: This website, Merchant Genius, is not affiliated with Ruby and Genevieve. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Ruby and Genevieve, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Ruby and Genevieve, but have not received my item. What should I do?

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I have an issue with my order from Ruby and Genevieve, but they are not getting back to me. What can I do?