Frequently Asked Questions About ROXEN

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Note: This website, Merchant Genius, is not affiliated with ROXEN. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of ROXEN, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with ROXEN, but have not received my item. What should I do?

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I have an issue with my order from ROXEN, but they are not getting back to me. What can I do?