Frequently Asked Questions About QueenCity

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Note: This website, Merchant Genius, is not affiliated with QueenCity. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of QueenCity, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with QueenCity, but have not received my item. What should I do?

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I have an issue with my order from QueenCity, but they are not getting back to me. What can I do?