Frequently Asked Questions About Pet Planet

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Exclusive and hard to find toys, accessories, and food, for all your pet needs

Note: This website, Merchant Genius, is not affiliated with Pet Planet. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Pet Planet, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Pet Planet, but have not received my item. What should I do?

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I have an issue with my order from Pet Planet, but they are not getting back to me. What can I do?