Frequently Asked Questions About Palace Kits

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Note: This website, Merchant Genius, is not affiliated with Palace Kits. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Palace Kits, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Palace Kits, but have not received my item. What should I do?

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I have an issue with my order from Palace Kits, but they are not getting back to me. What can I do?