Frequently Asked Questions About Otaku Haven

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Note: This website, Merchant Genius, is not affiliated with Otaku Haven. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Otaku Haven, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Otaku Haven, but have not received my item. What should I do?

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I have an issue with my order from Otaku Haven, but they are not getting back to me. What can I do?