Frequently Asked Questions About Osaku

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Note: This website, Merchant Genius, is not affiliated with Osaku. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Osaku, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Osaku, but have not received my item. What should I do?

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I have an issue with my order from Osaku, but they are not getting back to me. What can I do?