Frequently Asked Questions About Basic Brands

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Simple yet elegant clothing offering unmatched comfort and quality to our customers.

Note: This website, Merchant Genius, is not affiliated with Basic Brands. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Basic Brands, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Basic Brands, but have not received my item. What should I do?

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I have an issue with my order from Basic Brands, but they are not getting back to me. What can I do?