Frequently Asked Questions About Obsidian New Zealand

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Born to deliver a luxury experience to discerning clients during their visit to New Zealand, we have flipped the script to now bring luxury to you. Our unique New Zealand designed fashion and active wear is built to last, provide enduring comfort and look excellent in any environment.

Note: This website, Merchant Genius, is not affiliated with Obsidian New Zealand. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Obsidian New Zealand, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Obsidian New Zealand, but have not received my item. What should I do?

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I have an issue with my order from Obsidian New Zealand, but they are not getting back to me. What can I do?