Frequently Asked Questions About Novaverse

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Note: This website, Merchant Genius, is not affiliated with Novaverse. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Novaverse, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Novaverse, but have not received my item. What should I do?

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I have an issue with my order from Novaverse, but they are not getting back to me. What can I do?