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Frequently Asked Questions About NOVAN SHOP

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Note: This website, Merchant Genius, is not affiliated with NOVAN SHOP. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of NOVAN SHOP, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with NOVAN SHOP, but have not received my item. What should I do?

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I have an issue with my order from NOVAN SHOP, but they are not getting back to me. What can I do?

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