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Frequently Asked Questions About New Era Masterpiece

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Note: This website, Merchant Genius, is not affiliated with New Era Masterpiece. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of New Era Masterpiece, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with New Era Masterpiece, but have not received my item. What should I do?

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I have an issue with my order from New Era Masterpiece, but they are not getting back to me. What can I do?

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