Frequently Asked Questions About Rolex Duty Free Online Store

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Leading brand of the Swiss watch industry, Rolex, headquartered in Geneva, enjoys an unrivalled reputation for quality and expertise the world over.

Note: This website, Merchant Genius, is not affiliated with Rolex Duty Free Online Store. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Rolex Duty Free Online Store, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Rolex Duty Free Online Store, but have not received my item. What should I do?

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I have an issue with my order from Rolex Duty Free Online Store, but they are not getting back to me. What can I do?