Frequently Asked Questions About The E-Comm Assistant

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We, at The E-Comm Assistant, are here to make life a little easier. We take care of the mundane, the tedious, and the boring tasks so you can focus on your growth, your brand, and the success we think you are totally capable of.

Note: This website, Merchant Genius, is not affiliated with The E-Comm Assistant. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The E-Comm Assistant, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The E-Comm Assistant, but have not received my item. What should I do?

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I have an issue with my order from The E-Comm Assistant, but they are not getting back to me. What can I do?