Frequently Asked Questions About Mugs and Hugs

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Note: This website, Merchant Genius, is not affiliated with Mugs and Hugs. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Mugs and Hugs, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Mugs and Hugs, but have not received my item. What should I do?

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I have an issue with my order from Mugs and Hugs, but they are not getting back to me. What can I do?